Category: Community Management

I’m really looking forward to helping your community grow and thrive. Let’s talk about the five different kinds of communities that come together online.

Together with my Team, I see my role as helping to make sure that your community grows and thrives. In this blog series, I’ll share…

For the relentlessly curious, there’s nothing better than reading something that opens you up to new ideas and ways of thinking, or takes you to a…

Since its creation ten years ago, Reddit has been one of the most liberal social media/networking sites when it comes to moderating unacceptable content; while Facebook…

In his book How Brands Become Icons, marketing theorist Douglas B. Holt puts forward that you need three types of consumers to sustain your brand; followers, insiders…

52% of adults under 30 say they have a close friend they met online; 47% of adults over the age of 40 report the same.…

The saying goes, “are we on the same page?” Meaning: do we understand each other, is everything clear, has everyone learned what they need to…

To keep offensive content out of our newsfeeds, social networking sites can employ one of two strategies: they can “active moderate”(screening every single post uploaded), or they…

In 2010, Facebook completely revamped their Groups product; the idea was to create smaller communities within Facebook where people could discuss a shared interest, talk…