Guidelines, advice and shared experience in managing online communities

What makes a good community moderator is emotional intelligence. What eventually breaks a community moderator is empathy. How can we reconcile the two?

So it’s great to have a Chamber of Commerce in your city. And the networking events are fun — in person — but what about…

It’s super great when your online community is finally thriving. It’s even better when you feel like you start to click with each other. I…

How can you celebrate holidays with your online community? We thought of a few ways to help with festivities with your online friends. You canโt…

Is your online community an idea incubator or think tank? The gathering of minds in the same location has always been a good thing. It’s…

How do you find posts and topics for your online community? Curating posts to share with your online community keeps people interested in your community…

One of the worst things you can do I is overwhelm your audience with information. It may feel like youโre the only one posting. But…

Grow your community by making it safe to ask questions. This is done through emotional intelligence, group agreements, and psychological safety.

As an online community organizer, you need to stay in touch with how your culture is being shaped. The news feed is a critical indicator.