Guidelines, advice and shared experience in managing online communities

Managing an online community you accept the responsibility of communicating with the members. The worst thing to do is ignore others.

Building and maintaining a community is a responsibility not only to your brand but to your users themselves. The User Limits plugin allows you to…

Hosting your online church community on Facebook may be tempting, but privacy is a consideration in the church life. Learn how to use your WordPress…

We all have super fans in our brand communities. Now you can reward your community VIPs on with a custom badge with this PeepSo VIP…

An active community is fun but not everyone wants to regularly log in. Not everyone in a community is vocal, but with gentle reminders, we…

Custom reactions give users insight and depth in their community. Why does someone press the like button anyway? Is it because they read the post?…

Why should you schedule your social posts? Building a brand-based community requires spending time, well, building the community. Instead, community managers waste time trying to…

Facebook groups seem like a good idea, until you have features missing or, worse yet, privacy issues. Letโs talk about why you should own your…

Youโre greeted at an open door to a warm smile. As you walk through the sweetly-scented foyer to the sitting room, you spot a silver…