Category: Support

  • Whatโ€™s up with PeepSo Support?

    Whatโ€™s up with PeepSo Support?

    For all of us at PeepSo, providing a high level of customer care is the most important part of what we do. We want our Support to be that factor that differs us from others. Thatโ€™s why every member of our team treats customer care as the highest priority.

  • Stay @ Home. Healthy & Safe.

    Stay @ Home. Healthy & Safe.

    If you haven’t realized it already, the recent events surrounding the COVID-19 coronavirus really should convince you that we do all live in a global village where events on the opposite side of the globe can affect us in a very real way.

  • Showcase Your Community

    Showcase Your Community

    I believe that it’s finally time when we can ask some of you to be a part of something great. It’d be amazing if you could help us build a showcase of PeepSo-based communities. Your community can be featured amongst others right here on PeepSo.

  • Imminent Drop Of PHP 5 Support

    Imminent Drop Of PHP 5 Support

    Based on the schedule published almost two years ago, PeepSo will stop working on PHP older than 7.0 very soon. Please read this article carefully to avoid any unpleasant surprises.

  • Gecko Theme Customizer – Development Preview

    Gecko Theme Customizer – Development Preview

    About a month ago I posted a couple of preview screenshots showing what’s coming to PeepSo and Gecko theme this year. It’s time to show you a bit more now.

  • NEW: Limited Weekend Support

    NEW: Limited Weekend Support

    From the very beginning of PeepSo our support only got you covered during weekdays. I’m glad to announce that we’re extending our support to cover weekends too. That means 7 days a week technical support coverage.

  • Upcoming WordCamp Conferences

    Upcoming WordCamp Conferences

    WordCamps really are something special. They serve us all as a place to not only learn and share experience but also to meet like-minded people who are operating within the WordPress ecosystem. There are two upcoming WordCamps where PeepSo will definitely appear.

  • New Support System

    New Support System

    We have been using Zendesk for nearly 2 years now. As great as their services might be, it does cost an arm and a leg to actually run a full blown support system. Finally, we found a solution that does solve all of our problems and it comes at a fraction of what Zendesk charges.

  • Out With The Old And In With The New

    Out With The Old And In With The New

    I did write a very similar post on our community, but I feel it needs to be made more official.ย This week we are moving our site to a new server.

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