Category: Community Management

  • Facebook Drops Personalization On Its Social Network

    Facebook Drops Personalization On Its Social Network

    Facebook has recently announced a number of updates to Trending, a feature that shows topics currently popular on the platform. Users in the US, the UK, Canada, Australia and India have been able to see Facebook trends since 2014. On the Web, they appear in the top right corner, and on mobile, the trending topics…

  • How To Fight Trolls Ruining Your Private Social Network

    How To Fight Trolls Ruining Your Private Social Network

    Paul Jun destroyed a wedding. He brought together a gang of friends, waited for the right moment then charged into the ceremony and began smashing things upโ€ฆ and killing the guests. The wedding took place on World of Warcraft between two players who had met and matched up in real life, and Paul was engaging…

  • Should Community Managers Open The Echo Chambers?

    Should Community Managers Open The Echo Chambers?

    Look around your neighborhood. Youโ€™ll probably find people a lot like yourself: similar income, similar education levels, similar outlook, similar views.  Itโ€™s what journalist Bill Bishop called The Big Sort, the tendency to choose to live among people similar to ourselves. Itโ€™s one of the factors that has led to Americaโ€™s polarization. When we meet…

  • Sometimes You Really Need A Private Social Network

    Sometimes You Really Need A Private Social Network

    Imagine that youโ€™re on your way out of your therapistโ€™s office. The elevator opens and the person waiting by the door gives you a double-look. Youโ€™ve never seen them before. You donโ€™t know them. But they know your name, who you work for, what school you went to, the details of your recent break-up, your…

  • Websites Turn From Comments To Communities

    Websites Turn From Comments To Communities

    Itโ€™s hard to believe now, but back in the early days of the Web, when Amazon was still a bookshop and Mark Zuckerberg just another geeky Harvard student, websites didnโ€™t have comments sections.

  • What Twitterโ€™s Struggles Can Teach You About Building a Successful Social Network

    What Twitterโ€™s Struggles Can Teach You About Building a Successful Social Network

    Remember MySpace? It used to be the king of social media, the platform that other social media platforms wanted to be.

  • How To Deal With Fake News On Your Private Social Network

    How To Deal With Fake News On Your Private Social Network

    Chances to beat Zuckerberg at his own game donโ€™t come around too often but owners of private social networks have a glorious opportunity right now.

  • Private Social Networks: Three Case Studies

    Private Social Networks: Three Case Studies

    There’s a wide variety of reasons why people might want to start their own social network; privacy is a dominant one. Whatever you’re interested in keeping safe, from your children to data about how you use the internet, smaller social networks can be a very appealing option. Here’s three popular private social networks, to show…

  • Social Networking from Apps to Zombies: Questions from Google Autocomplete

    Social Networking from Apps to Zombies: Questions from Google Autocomplete

    Google’s autocomplete tool is a great way to find out what people want to know about certain topics. It completes your words and sentences, based on what it thinks you’re going to type – and it makes these assumptions based on what other people around the world are searching on Google, and how frequently they’re…

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